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I’m glad you stopped by...

Independent Writer | Ex-Editor, Dataquest | AI, Technology & Customer Experience

Over the last more than 20 years, I have worked at the intersection of journalism, and strategic communication.

From reporting on the global IT industry as a Dataquest and Voice&Data as a senior editor to working with technology-led organizations across markets, my career has been about asking hard questions, uncovering real-world impact, and telling stories that matter.

This platform tries to bring together that journey, my interviews with global technology leaders, my writing on AI and emerging technologies, and my ongoing work around customer experience and citizen-centric digital services.

I’ll be sharing my perspectives, insights, and lessons from the frontlines of technology and transformation. Whether you are an editor, industry leader, policymaker, or simply curious about how technology is shaping our world, I welcome you to explore, engage, and connect.

If my work resonates across Technology, AI, Customer Experience, or Citizen Engagement, I’d be glad to hear from you. You can reach me at sudesh.prasad@outlook.com or connect with me on LinkedIn and X (formerly Twitter).

Let’s explore opportunities together, exchange ideas, and keep the conversation going.